{"id":10844,"date":"2026-04-27T09:48:20","date_gmt":"2026-04-27T09:48:20","guid":{"rendered":"https:\/\/iwell-guard.com\/kontakt-2\/"},"modified":"2026-09-09T17:00:58","modified_gmt":"2026-09-09T17:00:58","slug":"contact","status":"publish","type":"page","link":"https:\/\/iwell-guard.com\/fr\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<!--email_off-->\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10844\" class=\"elementor elementor-10844 elementor-1926 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-hero438657d e-flex e-con-boxed e-con e-parent\" data-id=\"hero438657d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-heroimgf284674 iwg-hero-image elementor-widget elementor-widget-image\" data-id=\"heroimgf284674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt-683x1024.webp\" class=\"attachment-large size-large wp-image-130811\" alt=\"Contact - repr\u00e9sentation illustrative\" srcset=\"https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt-683x1024.webp 683w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt-200x300.webp 200w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt-768x1152.webp 768w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt.webp 1024w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-x-h1-1926 e-con-boxed e-flex e-con e-parent\" data-id=\"x-h1-1926\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-x-h1w-1926 elementor-widget elementor-widget-heading\" data-id=\"x-h1w-1926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contact, iWell Guard et Ittermann electronic<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-sec-iwgcomp2-kontakt elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"sec-iwgcomp2-kontakt\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-col-iwgcomp2-kontakt\" data-id=\"col-iwgcomp2-kontakt\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-iwgcomp2-kontakt elementor-widget elementor-widget-text-editor\" data-id=\"iwgcomp2-kontakt\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Cette page permet d&rsquo;\u00e9tablir un <strong>contact<\/strong> direct avec l&rsquo;\u00e9quipe du lexique. Ce formulaire permet d&rsquo;adresser directement les questions concernant le pendentif protecteur \u00e0 l&rsquo;\u00e9quipe d&rsquo;iWell Guard.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-restoreh-kontakt e-con-boxed e-flex e-con e-parent\" data-id=\"restoreh-kontakt\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-restorei-kontakt elementor-widget elementor-widget-image\" data-id=\"restorei-kontakt\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"441\" src=\"https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym-1024x564.webp\" class=\"attachment-large size-large wp-image-131092\" alt=\"Tuile d&apos;arri\u00e8re-plan pour les pages \u00catres de lumi\u00e8re, 1200x661 en mosa\u00efque\" srcset=\"https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym-1024x564.webp 1024w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym-300x165.webp 300w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym-768x423.webp 768w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym.webp 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-klaerung1777529189 e-con-boxed e-flex e-con e-parent\" data-id=\"klaerung1777529189\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-klar1777529189 elementor-widget elementor-widget-text-editor\" data-id=\"klar1777529189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p><em>Via le <strong>formulaire de contact<\/strong> sur cette page, vous pouvez nous joindre pour des <em>questions<\/em> de fond, des questions sur la m\u00e9thodologie, sur des \u00eatres pr\u00e9cis, sur des t\u00e9moignages d&rsquo;exp\u00e9rience ou pour des commandes. Pour les demandes purement techniques (livraison, \u00e9change, r\u00e9clamation), nous vous renvoyons \u00e0 la boutique.<\/em><\/p><p>Les questions concernant le <strong>pendentif de protection<\/strong> iWell Guard, les commandes, le mode d&rsquo;action et l&rsquo;utilisation individuelle trouveront volontiers une r\u00e9ponse via le formulaire de contact ci-dessous ou par e-mail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-clstrsec1777543132 e-con-boxed e-flex e-con e-parent\" data-id=\"clstrsec1777543132\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-h21777543132 elementor-widget elementor-widget-heading\" data-id=\"h21777543132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formulaire de contact pour les questions de fond<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-txt1777543132 elementor-widget elementor-widget-text-editor\" data-id=\"txt1777543132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>Via le formulaire de contact sur cette page, vous pouvez nous joindre pour des questions de fond, des questions sur la m\u00e9thodologie, sur des \u00eatres pr\u00e9cis du lexique, sur des t\u00e9moignages d&rsquo;exp\u00e9rience ou pour des commandes.<\/p><p>Pour les demandes purement techniques (livraison, r\u00e9clamation, \u00e9change), la boutique <a href=\"https:\/\/ittermann.de\">ittermann.de<\/a> est l&rsquo;interlocuteur appropri\u00e9. Nous r\u00e9pondons en g\u00e9n\u00e9ral dans un d\u00e9lai de deux jours ouvr\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-x404b-s0 e-con-boxed e-flex e-con e-parent\" data-id=\"x404b-s0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-x404b-h0 elementor-widget elementor-widget-heading\" data-id=\"x404b-h0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-x404b-s0-bw e-flex e-con-boxed e-con e-parent\" data-id=\"x404b-s0-bw\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-x404b-t0 elementor-widget elementor-widget-text-editor\" data-id=\"x404b-t0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous pouvez nous joindre via le formulaire de contact ou par e-mail \u00e0 <a href=\"mailto:info@ittermann.de\">info@ittermann.de<\/a>. Sur cette page, vous trouverez les canaux de contact officiels, une adresse postale et des indications sur la forme de prise de contact appropri\u00e9e selon les cas.<\/p><p>iWell Guard est un projet de la <strong>Ittermann electronic GmbH<\/strong>, dont le si\u00e8ge est \u00e0 Ruhla, en Thuringe. Nous assurons \u00e0 la fois la gestion du site web et de ses articles consacr\u00e9s \u00e0 la <span class=\"iwg-fachbegriff\" data-tooltip=\"L'ensemble des r\u00e9cits divins transmis par une culture.\" tabindex=\"0\">mythologie<\/span>, \u00e0 la m\u00e9thodologie et aux pratiques de protection, ainsi que la distribution du pendentif de protection iWell Guard via la boutique en ligne distincte sur ittermann.de.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s0 e-con-boxed e-flex e-con e-parent\" data-id=\"add-kontakt-s0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-h0 elementor-widget elementor-widget-heading\" data-id=\"add-kontakt-h0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Adresse<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s0-bw e-flex e-con-boxed e-con e-parent\" data-id=\"add-kontakt-s0-bw\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-t0 elementor-widget elementor-widget-text-editor\" data-id=\"add-kontakt-t0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ittermann electronic GmbH<br>K\u00f6hlergasse 16-18<br>99842 Ruhla<br>Deutschland<\/p><p>Inscrite au registre du commerce aupr\u00e8s du tribunal de commerce de Jena. Le num\u00e9ro fiscal et le num\u00e9ro au registre du commerce figurent dans les <a href=\"\/fr\/mentions-legales\/\">mentions l\u00e9gales<\/a>. L&rsquo;adresse postale est l&rsquo;adresse commerciale officielle pour la correspondance juridiquement contraignante, la r\u00e9tractation conform\u00e9ment \u00e0 la <a href=\"\/fr\/retractation\/\">politique de r\u00e9tractation<\/a> et toutes autres communications formelles.<\/p><p>Pour les questions de fond, les remarques r\u00e9dactionnelles ou les demandes de correction concernant le contenu du site, les canaux \u00e9lectroniques sont nettement plus rapides. Le courrier postal nous parvient de mani\u00e8re fiable, mais nous r\u00e9pondons alors \u00e9galement par e-mail ou par t\u00e9l\u00e9phone ; nous ne disposons pas d&rsquo;un service de r\u00e9ponse postale d\u00e9di\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s1 e-con-boxed e-flex e-con e-parent\" data-id=\"add-kontakt-s1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-h1 elementor-widget elementor-widget-heading\" data-id=\"add-kontakt-h1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Canaux de contact<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s1-bw e-flex e-con-boxed e-con e-parent\" data-id=\"add-kontakt-s1-bw\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-t1 elementor-widget elementor-widget-text-editor\" data-id=\"add-kontakt-t1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>E-mail :<\/strong> <a href=\"mailto:info@ittermann.de\">info@ittermann.de<\/a>, le canal le plus rapide pour toutes les demandes. R\u00e9ponse g\u00e9n\u00e9ralement sous 1 \u00e0 2 jours ouvr\u00e9s, jusqu&rsquo;\u00e0 5 jours ouvr\u00e9s en p\u00e9riode de forte affluence.<\/p><p><em>T\u00e9l\u00e9phone :<\/em> Les horaires d&rsquo;ouverture et le num\u00e9ro de t\u00e9l\u00e9phone figurent dans les <a href=\"\/fr\/mentions-legales\/\">mentions l\u00e9gales<\/a>. Nous sommes joignables par t\u00e9l\u00e9phone principalement pour les questions de commande et pour les clarifications pr\u00e9alables de fond, lorsqu&rsquo;un \u00e9change \u00e9crit serait disproportionn\u00e9.<\/p><p><em>Formulaire de contact :<\/em> Directement sur cette page. Avantage : vous formulez votre demande de mani\u00e8re structur\u00e9e (objet, souhait de contact, heure de rappel), ce qui nous permet de r\u00e9pondre de fa\u00e7on pr\u00e9par\u00e9e. Inconv\u00e9nient : pas de dialogue direct comme par e-mail ou t\u00e9l\u00e9phone.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s2 e-con-boxed e-flex e-con e-parent\" data-id=\"add-kontakt-s2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-h2 elementor-widget elementor-widget-heading\" data-id=\"add-kontakt-h2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour les questions relatives \u00e0 l'iWell Guard<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s2-bw e-flex e-con-boxed e-con e-parent\" data-id=\"add-kontakt-s2-bw\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-t2 elementor-widget elementor-widget-text-editor\" data-id=\"add-kontakt-t2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<footer class=\"iwg-literatur\"><p>Pour les questions de fond, veuillez utiliser de pr\u00e9f\u00e9rence l&rsquo;adresse e-mail. Nous r\u00e9pondons en g\u00e9n\u00e9ral dans un d\u00e9lai de 1 \u00e0 2 jours ouvr\u00e9s, et plus tard en cons\u00e9quence les week-ends et jours f\u00e9ri\u00e9s. Pour les questions relatives \u00e0 la <a href=\"\/fr\/methodologie\/\">m\u00e9thodologie<\/a>, au <a href=\"\/fr\/test\/\">diagnostic \u00e9nerg\u00e9tique<\/a> ou \u00e0 des articles sp\u00e9cifiques sur des \u00eatres, nous nous effor\u00e7ons de fournir une r\u00e9ponse rigoureuse sur le fond, ce qui n\u00e9cessite parfois quelques jours de pr\u00e9paration.<\/p><p>Pour les questions de commande, le suivi des livraisons et la gestion des retours, veuillez vous adresser directement \u00e0 la boutique sur <a href=\"https:\/\/ittermann.de\" rel=\"nofollow\">ittermann.de<\/a>. Les <a href=\"\/fr\/conditions-generales\/\">conditions g\u00e9n\u00e9rales de vente<\/a> et le droit de r\u00e9tractation de 30 jours d\u00e9crit dans la <a href=\"\/fr\/retractation\/\">politique de r\u00e9tractation<\/a> y sont applicables.<\/p><h3>Ce que nous ne pouvons pas faire<\/h3><p>Nous n&rsquo;effectuons pas de diagnostics m\u00e9diumniques \u00e0 distance. Nous ne mettons pas en relation avec des praticiennes pour des conseils personnels. Nous ne fournissons pas de conseils m\u00e9dicaux, juridiques ou financiers. En cas d&rsquo;urgence aigu\u00eb, qu&rsquo;elle soit sanitaire ou psychologique, veuillez vous adresser directement aux services d&rsquo;urgence comp\u00e9tents : num\u00e9ro d&rsquo;urgence m\u00e9dicale 112, assistance t\u00e9l\u00e9phonique 0800\/111 0 111 ou 0800\/111 0 222.<\/p><h3>Suggestions, corrections, \u00e9loges et critiques<\/h3><p>Nous sommes particuli\u00e8rement reconnaissants de recevoir des corrections de fond, des citations erron\u00e9es, des sources manquantes ou des erreurs factuelles dans des descriptions d&rsquo;\u00eatres particuliers. Un site web d&rsquo;environ 300 articles issus de 18 cultures ne peut jamais \u00eatre exempt d&rsquo;erreurs, et nous sommes reconnaissants pour tout e-mail de signalement. Veuillez indiquer si possible l&rsquo;URL exacte et le passage \u00e0 corriger, ce qui acc\u00e9l\u00e8re consid\u00e9rablement le traitement.<\/p><h3>Protection des donn\u00e9es dans le formulaire de contact<\/h3><p>Lorsque vous utilisez le formulaire de contact, vous nous transmettez les donn\u00e9es indiqu\u00e9es dans le formulaire, g\u00e9n\u00e9ralement votre nom, votre adresse e-mail et le texte de votre demande.<\/p><p>Ces donn\u00e9es sont utilis\u00e9es exclusivement pour le traitement de votre demande, ne sont pas transmises \u00e0 des fins publicitaires et sont supprim\u00e9es apr\u00e8s cl\u00f4ture de la correspondance, au plus tard apr\u00e8s trois ans, sauf si une dur\u00e9e de conservation l\u00e9gale plus longue s&rsquo;applique. Vous trouverez les d\u00e9tails relatifs au traitement des donn\u00e9es dans notre <a href=\"\/fr\/protection-des-donnees\/\">politique de confidentialit\u00e9<\/a>.<\/p><h3>\u00c0 propos de la Ittermann electronic GmbH<\/h3><p>La Ittermann electronic GmbH est \u00e9tablie depuis plus de deux d\u00e9cennies \u00e0 Ruhla, en Thuringe. Son activit\u00e9 principale r\u00e9side dans la fabrication \u00e9lectronique et le d\u00e9veloppement de composants techniques sp\u00e9ciaux. C&rsquo;est de cette tradition de fabrication qu&rsquo;est n\u00e9 le pendentif de protection iWell Guard, en tant qu&rsquo;alliance entre une s\u00e9lection pr\u00e9cise de mat\u00e9riaux et une longue exp\u00e9rience dans la pratique m\u00e9diumnique.<\/p><p>Le g\u00e9rant est <strong>Ralf Ittermann<\/strong>, qui assume aussi bien l&rsquo;orientation professionnelle du projet iWell Guard que la responsabilit\u00e9 entrepreneuriale. Pour la gestion r\u00e9dactionnelle du site, un petit groupe de lecteurs, de sp\u00e9cialistes en sciences des religions et en mythologie ainsi que de praticiennes m\u00e9diumniques collabore \u00e0 la r\u00e9daction, \u00e0 la relecture et \u00e0 l&rsquo;am\u00e9lioration continue des articles sur la base des retours des lecteurs.<\/p><h3>O\u00f9 nous trouver \u00e9galement<\/h3><p>Actuellement, nous concentrons notre communication sur les canaux directement accessibles (e-mail, t\u00e9l\u00e9phone, adresse postale). Nous entretenons d\u00e9lib\u00e9r\u00e9ment aucune pr\u00e9sence sur les plateformes de m\u00e9dias sociaux ; la cadence rapide de la communication qui y r\u00e8gne ne correspond pas \u00e0 la rigueur de fond que nous souhaitons consacrer \u00e0 chaque texte.<\/p><p>Ceux qui souhaitent nous suivre peuvent s&rsquo;abonner au flux RSS du site ou consulter de temps \u00e0 autre la page d&rsquo;accueil, o\u00f9 nous annon\u00e7ons les nouveaux articles.<\/p><h3>Aper\u00e7u : quelle demande s&rsquo;adresse \u00e0 quel canal<\/h3><p>Afin que votre demande puisse recevoir une r\u00e9ponse rapide, voici un guide d&rsquo;orientation : les <em>questions de fond<\/em> relatives \u00e0 un \u00eatre pr\u00e9cis, une page de m\u00e9thodologie, un t\u00e9moignage d&rsquo;exp\u00e9rience ou une source sont \u00e0 envoyer via le formulaire de contact ou par e-mail \u00e0 info@ittermann.de ; nous les transmettrons \u00e0 la personne responsable de la section concern\u00e9e.<\/p><p>Les <em>questions de commande<\/em>, le suivi des livraisons, les r\u00e9clamations, les retours ou les demandes de taille particuli\u00e8res sont \u00e0 adresser directement \u00e0 la boutique sur ittermann.de, o\u00f9 se trouvent les donn\u00e9es de commande et o\u00f9 les traitements peuvent \u00eatre effectu\u00e9s techniquement. Les <em>questions de presse<\/em> et les demandes d&rsquo;interviews, de conf\u00e9rences ou de licences sont \u00e9galement \u00e0 envoyer par e-mail ; nous r\u00e9pondons en g\u00e9n\u00e9ral dans un d\u00e9lai d&rsquo;une semaine et vous prions de bien vouloir comprendre que nous ne pouvons pas accepter toutes les demandes.<\/p><h3>D\u00e9lais de r\u00e9ponse et marche \u00e0 suivre en cas d&rsquo;attente prolong\u00e9e<\/h3><p>Notre d\u00e9lai de r\u00e9ponse standard est d&rsquo;un \u00e0 deux jours ouvr\u00e9s. Durant les p\u00e9riodes de forte affluence de demandes, notamment autour des jours f\u00e9ri\u00e9s, de No\u00ebl, du d\u00e9but d&rsquo;ann\u00e9e ou apr\u00e8s une mise \u00e0 jour importante du site, le d\u00e9lai peut aller jusqu&rsquo;\u00e0 cinq jours ouvr\u00e9s.<\/p><p>Si vous n&rsquo;avez pas re\u00e7u de r\u00e9ponse apr\u00e8s sept jours ouvr\u00e9s, veuillez d&rsquo;abord v\u00e9rifier votre dossier de courrier ind\u00e9sirable, car bon nombre de nos e-mails sont signal\u00e9s par erreur comme publicit\u00e9. Ce n&rsquo;est qu&rsquo;en l&rsquo;absence de r\u00e9ponse dans ce dossier \u00e9galement que vous pouvez nous envoyer un bref rappel ; nous v\u00e9rifierons alors si l&rsquo;e-mail d&rsquo;origine n&rsquo;est pas parvenu en raison d&rsquo;un probl\u00e8me technique.<\/p><h3>Confidentialit\u00e9 de votre demande<\/h3><p>Les e-mails adress\u00e9s \u00e0 info@ittermann.de sont lus exclusivement par les collaboratrices et collaborateurs r\u00e9dactionnels de la Ittermann electronic GmbH. Le contenu de vos demandes n&rsquo;est pas publi\u00e9, ni rendu anonyme ni paraphras\u00e9 dans un article ou une r\u00e9ponse \u00e0 des tiers, sauf si vous nous en donnez express\u00e9ment l&rsquo;autorisation.<\/p><p>Si vous n&rsquo;\u00eates pas certain que votre demande correspond \u00e0 notre domaine d&rsquo;activit\u00e9, envoyez-la quand m\u00eame ; dans le pire des cas, nous vous orienterons vers un interlocuteur plus appropri\u00e9.<\/p><\/footer>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<!--\/email_off-->","protected":false},"excerpt":{"rendered":"<p>Kontakt, iWell Guard und Ittermann electronic Diese Seite bietet einen direkten Kontakt zum Lexikon-Team. \u00dcber das Kontaktformular auf dieser Seite erreichen Sie uns f\u00fcr inhaltliche Anfragen, Fragen zur Methodik, zu konkreten Wesen, zu Erfahrungsberichten oder zur Bestellung. F\u00fcr rein technische Anfragen (Versand, Tausch, Reklamation) verweisen wir auf den Shop. Anfragen zum iWell-Guard-Schutzanh\u00e4nger, zu Bestellung, Wirkweise, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3415,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_focuskw":"formulaire de contact","_yoast_wpseo_title":"Formulaire de contact \u2013 Pendentif de protection iWell Guard","_yoast_wpseo_metadesc":"Formulaire de contact et e-mail pour toute question sur le pendentif de protection iWell Guard, les \u00eatres du lexique et les corrections de contenu.","_yoast_wpseo_meta-robots-noindex":"1","_yoast_wpseo_canonical":"","gefaehrdungsstufe":"","wesen_kultur":"","wesen_klasse":"","footnotes":""},"categories":[68,26],"class_list":["post-10844","page","type-page","status-publish","has-post-thumbnail","hentry","category-service","category-themen"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.3) - 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