{"id":4671,"date":"2026-04-27T09:48:20","date_gmt":"2026-04-27T09:48:20","guid":{"rendered":"https:\/\/iwell-guard.com\/contact\/"},"modified":"2026-06-04T09:42:49","modified_gmt":"2026-06-04T09:42:49","slug":"contact","status":"publish","type":"page","link":"https:\/\/iwell-guard.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4671\" class=\"elementor elementor-4671 elementor-1926 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-hero438657d e-flex e-con-boxed e-con e-parent\" data-id=\"hero438657d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-heroimgf284674 iwg-hero-image elementor-widget elementor-widget-image\" data-id=\"heroimgf284674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt-683x1024.webp\" class=\"attachment-large size-large wp-image-4672\" alt=\"Contact - illustrative depiction\" srcset=\"https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt-683x1024.webp 683w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt-200x300.webp 200w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt-768x1152.webp 768w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/service_kontakt.webp 1024w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-x-h1-1926 e-con-boxed e-flex e-con e-parent\" data-id=\"x-h1-1926\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-x-h1w-1926 elementor-widget elementor-widget-heading\" data-id=\"x-h1w-1926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contact, iWell Guard and Ittermann electronic<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-sec-iwgcomp2-kontakt elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"sec-iwgcomp2-kontakt\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-col-iwgcomp2-kontakt\" data-id=\"col-iwgcomp2-kontakt\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-iwgcomp2-kontakt elementor-widget elementor-widget-text-editor\" data-id=\"iwgcomp2-kontakt\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This page offers a direct way to <strong>contact<\/strong> the encyclopedia team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-restoreh-kontakt e-con-boxed e-flex e-con e-parent\" data-id=\"restoreh-kontakt\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-restorei-kontakt elementor-widget elementor-widget-image\" data-id=\"restorei-kontakt\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"441\" src=\"https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym-1024x564.webp\" class=\"attachment-large size-large wp-image-4643\" alt=\"Background tile for light beings pages, 1200x661 as tile\" srcset=\"https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym-1024x564.webp 1024w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym-300x165.webp 300w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym-768x423.webp 768w, https:\/\/iwell-guard.com\/wp-content\/uploads\/2026\/05\/Lichtwesen-1200x661-Hintergrund-sym.webp 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-klaerung1777529189 e-con-boxed e-flex e-con e-parent\" data-id=\"klaerung1777529189\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-klar1777529189 elementor-widget elementor-widget-text-editor\" data-id=\"klar1777529189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>Through the <strong>contact form<\/strong> on this page you can reach us for content-related <em>inquiries<\/em>, questions about methodology, about specific entities, about testimonials or about ordering. For purely technical inquiries (shipping, exchange, complaint) we refer you to the shop.<\/em><\/p><p>We are happy to answer inquiries about the iWell Guard <strong>protection pendant<\/strong>, about ordering, how it works and individual use, via the contact form below or by email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-clstrsec1777543132 e-con-boxed e-flex e-con e-parent\" data-id=\"clstrsec1777543132\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-h21777543132 elementor-widget elementor-widget-heading\" data-id=\"h21777543132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact form for content-related inquiries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-txt1777543132 elementor-widget elementor-widget-text-editor\" data-id=\"txt1777543132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Through the contact form on this page you can reach us for content-related inquiries, questions about methodology, about specific entities from the encyclopedia, about testimonials or about ordering.<\/p><p>For purely technical inquiries (shipping, complaint, exchange), the shop at <a href=\"https:\/\/ittermann.de\">ittermann.de<\/a> is the right point of contact. We usually respond within two business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-x404b-s0 e-con-boxed e-flex e-con e-parent\" data-id=\"x404b-s0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-x404b-h0 elementor-widget elementor-widget-heading\" data-id=\"x404b-h0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-x404b-s0-bw e-flex e-con-boxed e-con e-parent\" data-id=\"x404b-s0-bw\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-x404b-t0 elementor-widget elementor-widget-text-editor\" data-id=\"x404b-t0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can reach us via the contact form or by email at <a href=\"mailto:info@ittermann.de\">info@ittermann.de<\/a>. On this page you will find the official contact channels, a postal address and information on which form of contact is appropriate in which cases.<\/p><p>iWell Guard is a project of <strong>Ittermann electronic GmbH<\/strong>, based in Ruhla, Thuringia. We maintain both the content website with its articles on <span class=\"iwg-fachbegriff\" data-tooltip=\"The entirety of the handed-down divine narratives of a culture.\" tabindex=\"0\">mythology<\/span>, methodology and protective practice, and the sale of the iWell Guard protection pendant through the separate online shop at ittermann.de.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s0 e-con-boxed e-flex e-con e-parent\" data-id=\"add-kontakt-s0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-h0 elementor-widget elementor-widget-heading\" data-id=\"add-kontakt-h0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Address<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s0-bw e-flex e-con-boxed e-con e-parent\" data-id=\"add-kontakt-s0-bw\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-t0 elementor-widget elementor-widget-text-editor\" data-id=\"add-kontakt-t0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ittermann electronic GmbH<br>K\u00f6hlergasse 16-18<br>99842 Ruhla<br>Germany<\/p><p>Registered in the commercial register at the Jena Local Court. You will find the tax and commercial register number in the <a href=\"\/en\/legal-notice\/\">imprint<\/a>. The postal address is the official business address for legally binding correspondence, withdrawal pursuant to the <a href=\"\/en\/cancellation-policy\/\">cancellation policy<\/a> and all other formal communications.<\/p><p>For content-related inquiries, editorial notes or correction requests regarding the website content, the electronic channels are considerably faster. Postal mail reaches us reliably, but in that case we will also respond by email or phone, as we do not run our own return-mail logistics.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s1 e-con-boxed e-flex e-con e-parent\" data-id=\"add-kontakt-s1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-h1 elementor-widget elementor-widget-heading\" data-id=\"add-kontakt-h1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact channels<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s1-bw e-flex e-con-boxed e-con e-parent\" data-id=\"add-kontakt-s1-bw\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-t1 elementor-widget elementor-widget-text-editor\" data-id=\"add-kontakt-t1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Email:<\/strong> <a href=\"mailto:info@ittermann.de\">info@ittermann.de<\/a>, the fastest channel for all inquiries. Response typically within 1 to 2 business days, in high-volume periods up to 5 business days.<\/p><p><em>Phone:<\/em> You will find the business hours and phone number in the <a href=\"\/en\/legal-notice\/\">imprint<\/a>. We are reachable by phone mainly for order questions and for content-related preliminary clarifications where written correspondence would be disproportionate.<\/p><p><em>Contact form:<\/em> Directly on this page. Advantage: you leave your question in a structured form (concern, contact preference, callback time), allowing us to respond in a prepared manner. Disadvantage: no direct dialogue as with email or phone.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s2 e-con-boxed e-flex e-con e-parent\" data-id=\"add-kontakt-s2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-h2 elementor-widget elementor-widget-heading\" data-id=\"add-kontakt-h2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions about iWell Guard<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-add-kontakt-s2-bw e-flex e-con-boxed e-con e-parent\" data-id=\"add-kontakt-s2-bw\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-add-kontakt-t2 elementor-widget elementor-widget-text-editor\" data-id=\"add-kontakt-t2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<footer class=\"iwg-literatur\"><p>For content-related questions, please preferably use the email address. We usually respond within 1 to 2 business days, correspondingly later on weekends and public holidays.<\/p><p>For inquiries about <a href=\"https:\/\/iwell-guard.com\/en\/methodology\/\">methodology<\/a>, about <a href=\"\/en\/examination\/\">energetic diagnostics<\/a> or about individual entity articles, we strive for a carefully considered answer in terms of content, which sometimes requires a few days of preparation.<\/p><p>For order questions, shipping status and returns processing, please contact the shop directly at <a href=\"https:\/\/ittermann.de\" rel=\"nofollow\">ittermann.de<\/a>. There, the <a href=\"\/en\/general-terms-and-conditions\/\">terms and conditions<\/a> and the 30-day return policy described in the <a href=\"\/en\/cancellation-policy\/\">cancellation policy<\/a> apply.<\/p><h3>What we cannot provide<\/h3><p>We do not make mediumistic diagnoses from a distance. We do not arrange practitioners for personal consultation. We do not give medical, legal or financial advice. In acute emergencies, medical or psychological, please contact the responsible emergency services directly: medical emergency call 112, telephone counseling 0800\/111 0 111 or 0800\/111 0 222.<\/p><h3>Suggestions, corrections, praise and criticism<\/h3><p>We particularly welcome content corrections, incorrect citations, missing sources, factual errors in individual entity descriptions. A website with around 300 articles from 18 cultures can never be free of errors, and we are grateful for every tip email.<\/p><p>Please indicate the exact URL and the passage to be corrected where possible, as this considerably speeds up processing.<\/p><h3>Data protection with the contact form<\/h3><p>When you use the contact form, you transmit to us the data provided in the form, typically name, email address and the text of your concern.<\/p><p>This data is used exclusively to process your inquiry, is not passed on for advertising purposes and is deleted once the correspondence has been completed, at the latest after three years, unless a longer statutory retention period applies. You will find details on data processing in our <a href=\"\/en\/privacy-policy\/\">privacy policy<\/a>.<\/p><h3>About Ittermann electronic GmbH<\/h3><p>Ittermann electronic GmbH has been based in Ruhla, Thuringia, for over two decades. The core business lies in electronic manufacturing and the development of special technical components. From this manufacturing <span class=\"iwg-fachbegriff\" data-tooltip=\"The passing on of knowledge and narratives across generations.\" tabindex=\"0\">tradition<\/span>, the iWell Guard protection pendant also emerged, as a combination of precise material selection with many years of experience in mediumistic practice.<\/p><p>The managing director is <strong>Ralf Ittermann<\/strong>, who bears both the professional direction of the iWell Guard project and the entrepreneurial responsibility.<\/p><p>For the editorial management of the website, a small circle of editors, scholars of <span class=\"iwg-fachbegriff\" data-tooltip=\"The academic discipline that studies religions comparatively and without confessional commitment.\" tabindex=\"0\">religion<\/span> and mythology, and mediumistic practitioners contribute, who create individual articles, proofread them and continually improve them based on feedback from readers.<\/p><h3>Where else you can find us<\/h3><p>At present we concentrate communication on the directly reachable channels (email, phone, postal address). We deliberately do not maintain a presence on social media platforms, as the rapid frequency of communication there does not match the careful attention to content that we want to devote to the individual texts.<\/p><p>Anyone who wishes to follow us can subscribe to the website&#8217;s RSS feed or look in on the homepage from time to time, where we announce new articles.<\/p><h3>Which inquiry goes where, an overview<\/h3><p>So that your inquiry can be answered promptly, here is some guidance: <em>content-related questions<\/em> about a specific entity, a methodology page, a testimonial or a source go via the contact form or by email to info@ittermann.de, and we forward them to the person responsible for the respective section.<\/p><p><em>Order questions<\/em>, shipping status, complaints, returns or special size requests go directly to the shop at ittermann.de, where the order data is held and where processing can technically take place.<\/p><p><em>Press inquiries<\/em> and inquiries about interviews, talks or licensing matters also by email; we usually respond within a week and ask for your understanding that not every inquiry can be accepted.<\/p><h3>Response times and what to do if you wait longer<\/h3><p>Our standard response time is one to two business days. In phases of increased inquiry volume, typically around public holidays, Christmas, the start of the year or after a longer website update, it may take up to five business days.<\/p><p>If you have not received a reply after seven business days, please first check your spam folder, as many of our emails are wrongly marked as advertising.<\/p><p>Only if there is nothing there either, please send a brief reminder; we will then look into whether the original email failed to arrive due to a technical problem.<\/p><h3>Confidentiality of your inquiry<\/h3><p>Emails to info@ittermann.de are read exclusively by editorial staff of Ittermann electronic GmbH. Content from your inquiries is not published, not even anonymized or paraphrased in an article or in a reply to third parties, unless you expressly give us corresponding permission.<\/p><p>If you are unsure whether your inquiry fits thematically within our area of activity, write it anyway; in the worst case we will refer you to a more suitable point of contact.<\/p><\/footer>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact, iWell Guard and Ittermann electronic This page offers a direct way to contact the encyclopedia team. Through the contact form on this page you can reach us for content-related inquiries, questions about methodology, about specific entities, about testimonials or about ordering. For purely technical inquiries (shipping, exchange, complaint) we refer you to the shop. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":4672,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_focuskw":"contact form","_yoast_wpseo_title":"Contact Form: Inquiries About the Protection Pendant","_yoast_wpseo_metadesc":"Contact form and email for inquiries about the iWell Guard protection pendant, entity content and correction notes on our encyclopedia entries.","_yoast_wpseo_meta-robots-noindex":"1","_yoast_wpseo_canonical":"","_angie_page":false,"gefaehrdungsstufe":"","wesen_kultur":"","wesen_klasse":"","footnotes":""},"categories":[76,75],"class_list":["post-4671","page","type-page","status-publish","has-post-thumbnail","hentry","category-service","category-topics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact Form: Inquiries About the Protection 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